The biggest factors which influence your credit score

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Here’s a detailed breakdown of what affects your credit score in South Africa and how each factor works:

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🔍 1. Payment History (Most Important Factor)

This is the biggest influence on your score.

✅ Positive:

• Always paying your monthly instalments on time (credit cards, store cards, loans, etc.)
• Keeping your accounts current and up to date

❌ Negative:

• Late payments (even by a few days)
• Missed payments or skipping months
• Accounts handed over to debt collectors
• Defaults or write-offs (when a creditor gives up trying to collect)
• Judgments — a court order that says you legally owe money

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📊 2. Credit Utilisation Ratio

This is the percentage of credit you’re using out of the total available to you.

Example:

If you have a credit limit of R10,000 and you owe R8,000, you’re using 80%, which is high.

✅ Ideal:

• Keep your usage below 30–40% of your limit.

❌ Risky:

• Maxing out your credit card or store account
• Carrying high balances regularly, even if you pay them off eventually

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⏳ 3. Length of Credit History

The longer you’ve had and managed credit, the more reliable you appear.

✅ Positive:

• Old, well-managed accounts boost your score.
• Keeping older accounts open and in use (even with small balances).

❌ Negative:

• Closing long-standing accounts can lower your score.
• Having only new credit makes you look less proven.

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🧾 4. Types of Credit in Use

A good mix of credit shows that you can handle different financial responsibilities.

Examples of Types:

• Retail accounts (e.g. Edgars, Woolworths)
• Credit cards
• Personal loans
• Car or home loans

✅ Positive:

• Using a few types responsibly.

❌ Negative:

• Only short-term debt (like payday loans or just one credit card).
• Too many unsecured loans (e.g. personal loans with no collateral) can raise red flags.

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📝 5. New Credit Applications / Inquiries

Every time you apply for credit, the lender checks your report — this is a "hard enquiry".

✅ Positive:

• Occasional applications spaced apart are fine.

❌ Negative:

• Too many applications in a short time may indicate financial distress.
• This can signal risk and lower your score temporarily.

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⚖️ 6. Defaults, Judgments & Legal Listings

Legal and negative listings are very damaging.

• Default: When you fail to pay an account and the creditor flags it as unpaid.
• Judgment: A court order saying you owe money.
• Sequestration: Being declared bankrupt.
• Debt Review: A legal process for over-indebted people. It helps manage your debt but makes getting new credit difficult.

These remain on your report for several years (judgments = 5 years, defaults = 1–2 years after settlement).

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🧾 7. Public Records and Admin Orders

Other public listings like:

• Debt counselling
• Administration orders
• Insolvency notices

These signal that you are not managing your debt independently, which lowers lender confidence.

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🔄 8. Credit Report Errors

Sometimes, incorrect data (e.g. showing a paid-off debt as still owing) can hurt your score.

Tip: Check your report annually for free from:

• TransUnion (https://www.transunion.co.za)
• Experian (https://www.experian.co.za)
• XDS or Compuscan

You can dispute any errors you find.

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📈 How to Build or Repair Your Credit Score:

• ✅ Pay on time — every time
• ✅ Use less credit than what’s available
• ✅ Keep old accounts open if in good standing
• ✅ Limit applications for new credit
• ✅ Avoid judgments and defaults
• ✅ Check your report regularly for accuracy

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